1. What we collect
The information we collect depends on how you use the Service. We may collect:
- Email address for account access, receipts, support, and updates you request.
- Account and login information when accounts are used to access Correct Coder Digital Library products.
- Purchase and subscription metadata, such as products purchased, plan type, timestamps, transaction status, and renewal or cancellation status where applicable.
- Stripe checkout, customer, payment, and session identifiers where needed to verify payment and grant the correct access level.
- Access level or entitlement status, such as Starter Access, Master DSA, or Master Systems Reasoning.
- Support messages or requests you send to us.
- Basic device, browser, and log data used for reliability, security, and troubleshooting.
- Analytics data from tools such as Google Analytics, including page usage, referral, approximate location, device, browser, and interaction data.
- Cookies or local storage used for session state, preferences, analytics, or site functionality.
2. How we use information
- Deliver account access and Correct Coder Digital Library products.
- Process and verify purchases or subscriptions.
- Manage paid access levels and entitlements.
- Send transactional emails such as receipts, access instructions, account notices, or security messages.
- Respond to support requests.
- Improve reliability, security, and user experience.
- Prevent abuse, fraud, or unauthorized access.
- Send optional updates only when you opt in.
3. Payments
Payments are processed by third-party payment processors such as Stripe; we do not store full card numbers on our servers. Payment processors may collect payment information, billing details, transaction status, fraud-prevention data, and related identifiers according to their own policies. We may receive purchase metadata from the processor so we can confirm payment, provide receipts, and grant the correct access level.
4. Sharing
We share information only as needed to operate the Service, provide access, process payments, send transactional messages, analyze site performance, protect against abuse, comply with legal obligations, or respond to lawful requests. Service providers may include payment processors, hosting providers, email delivery providers, analytics providers, security or fraud-prevention services, and support or operations tools. We do not sell personal information.
5. Cookies & analytics
We may use cookies, local storage, and analytics tools such as Google Analytics to keep the site functional, understand page usage, measure site performance, and improve the Service. Analytics tools may collect device, browser, approximate location, referral, and interaction data. You can control cookies through your browser settings, but some features may not work correctly if cookies are disabled.
6. Security
We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, loss, misuse, or alteration. No method of transmission or storage is 100% secure, but we work to keep access lawful, limited, and controlled.
7. Data retention
We keep personal information only as long as reasonably necessary to provide access, maintain purchase records, comply with legal obligations, resolve disputes, prevent fraud, and operate the Service. Retention periods may vary based on the type of information and the reason it was collected.
8. Your choices and requests
- Unsubscribe: You can unsubscribe from non-transactional emails using the link in the email.
- Access: You can request access to personal information associated with your account or purchases.
- Correction: You can request corrections if your information is inaccurate.
- Deletion: You can request deletion of personal information, subject to legal, security, accounting, and operational requirements.
- Cookies: You can control cookies through your browser settings.
- Privacy requests: You can contact support for privacy questions or requests.
9. Contact
For privacy questions, access requests, correction requests, or deletion requests, contact us at [email protected].